Property Information

Old Town Ambiance

The ambiance at the Best Western Rio Grande Inn is truly reflective of New Mexico’s diverse cultural influences. Guestrooms featuring handcrafted furniture, original artwork, and custom furnishings in traditional colors and textures ensure the Southwestern travel experience is complete. Whether traveling for business or pleasure, we offer all of the amenities that you would want or need.

AAA Three Diamond Rating

Hotel features include:

• 100% non-smoking facility (Click here for policy)
• Complimentary airport shuttle from 7am to 10pm (Click here for instructions)
• Complimentary shuttle service within a 1 mile radius of the Inn from 7am to 10pm (Click here for the extensive list of attractions within that radius)
• Year-round heated outdoor swimming pool and hot tub
• The Albuquerque Bar and Grill, our on-site restaurant, serves breakfast, lunch and dinner from 6am to 10pm daily
• The Inn is a "Dog Friendly" hotel
• Business center with e-mail, copying and printing capabilities
• Exercise room that Includes a Hoist H310 weight machine
• Dry cleaning and room service available
• Coin-operated guest laundry facility
• Interior corridors, three elevators, and key card security locks
• Multilingual staff/concierge services available
• Complimentary parking

Check-In and Check-Out:
Check-in: 3:00 pm
Check-out: 12:00 pm

Valid credit card required for check-in
Valid driver's license/ID, or passport required for check-in
Valid Federal, State, Tribal Government Employee ID or travel orders required for government rate discount; discount offered based on availability
Valid Active Membership Card, such as AAA Card, required for membership discounts; Discount offered based on availability

Cancellation Policy: The hotel maintains a 24 hour cancellation policy, which requires that a reservation be cancelled by 4pm local hotel time the day before scheduled arrival. If a reservation is not cancelled within the allotted time period, the hotel will charge a minimum of one night's room and tax to the credit card listed as guarantee for the booking. Certain promotions and special offers have additional requirements and cancellation policies. Please consult the hotel reservations staff at the time of booking as to the cancellation policy that applies to your reservation.

Room types and amenities include:

Business King

• Single king bed
• 42" flat screen televisions
• Work desk with additional phone, lamp, and a ergonomic chair
• Southwestern style furniture and decor
• Extensive premium HD satellite service (ESPN, HBO, MSNBC, Fox News)
• Hair dryer, refrigerator, iron, ironing board and coffee maker in every room
• Complimentary wireless or Ethernet internet access
• Free local phone calls and in-room voice messaging

Santa Fe King

• Single king bed
• Handicap accessible version available
• 42" flat screen televisions
• Southwestern style furniture and decor
• Extensive premium HD satellite service (ESPN, HBO, MSNBC, Fox News)
• Hair dryer, refrigerator, iron, ironing board and coffee maker in every room
• Complimentary wireless or Ethernet internet access
• Free local phone calls and in-room voice messaging
• Sitting area with table and chairs

Santa Fe Double Queens

• Two queen beds
• Handicap accessible version available
• 42" flat screen televisions
• Southwestern style furniture and decor
• Extensive premium HD satellite service (ESPN, HBO, MSNBC, Fox News)
• Hair dryer, refrigerator, iron, ironing board and coffee maker in every room
• Complimentary wireless or Ethernet internet access
• Free local phone calls and in-room voice messaging
• Sitting area with table and chairs

Santa Fe Queen

• Single queen bed
• Economic room only available at the far end of every floor
• 42" flat screen televisions
• Southwestern style furniture and decor
• Extensive premium HD satellite service (ESPN, HBO, MSNBC, Fox News)
• Hair dryer, refrigerator, iron, ironing board and coffee maker in every room
• Complimentary wireless or Ethernet internet access
• Free local phone calls and in-room voice messaging

View the Hotel Layout here.

Smoking Policy

A cleaning fee of $200 may apply due to smoke odors or damage.

Shuttle Service Instructions

The Best Western Rio Grande Inn provides complimentary shuttle service to and from the Albuquerque International Airport from 7:00am to 10:00pm daily. Guests who arrive or depart before or after shuttle times are responsible for securing and paying for their own transportation. The airport pick up location is on the airport “baggage claim” level. Please call the hotel front desk at 505.843.9500 after retrieving your luggage. Departing guests should speak with the front desk the day before they wish transportation to reserve space on the shuttle.

Dog Policy

The Best Western Rio Grande Inn welcomes families who are traveling with their dogs. Unfortunately, we only have a limited number of rooms that we have designated as "dog friendly". A non-refundable $20 pet fee is charged per day with a $100 per week maximum. Reservations are recommended as we respect our guests with dog allergies and do not place animals in non-designated pet rooms.